At A Variety of Shades, LLC our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.
All returns must be accompanied by the original sales receipt and ALL of the original factory packaging.
Exceptions & Exclusions:
- Furniture need not be in original packaging
- Items purchased through our online outlet “Oddity Store” are subject to that stores online return & exchange policies. You sole recourse for returns and exchanges lie with that company, we have no control over returns and exchanges through this outlet.